Refund Policy

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Refund Policy

This Refund Policy outlines the terms under which refunds may be issued by Paradise Phone Repair. By using our services, you agree to the conditions described below.

Service Payments

Payments for completed services are generally non-refundable once the agreed work has been performed and delivered. By approving a service, you confirm that you have authorized the work and accepted the quoted pricing.

Deposits

In some cases, a deposit may be required before service begins. Deposits are non-refundable once parts have been ordered or work has started. If no work has begun and no parts have been ordered, a refund may be considered at our discretion.

Refund Eligibility

Refunds may be considered under the following circumstances:

  • The service cannot be completed due to technical limitations
  • Required parts are unavailable
  • The issue cannot be resolved after reasonable attempts

Any approved refund will be limited to the amount paid for the specific service and does not include compensation for indirect losses.

Parts Orders

Special-order parts are non-refundable once purchased. If a customer cancels after parts have been ordered, the cost of those parts may be deducted from any eligible refund.

Warranty-Related Concerns

If an issue arises within the warranty period, we will first inspect and attempt to resolve it according to our Warranty Policy. Refunds are not automatically issued unless a resolution cannot be provided.

Pre-Owned Device Sales (If Applicable)

All pre-owned device sales are final unless otherwise stated. Exchanges may be offered within a limited timeframe if a functional issue is identified that was not disclosed at the time of purchase. Damage caused after purchase is not eligible for a refund.

Refund Processing

Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on your payment provider or financial institution.

Limitation of Liability

Paradise Phone Repair is not responsible for indirect, incidental, or consequential damages. Any approved refund is limited to the amount paid for the specific service or product.

Contact Information

If you have any questions about this Refund Policy or would like to request a refund, please contact Paradise Phone Repair through our official communication channels.

  • Email: webparadisephonerepair@gmail.com
  • Contact No: (209) 447-6083
  • Address: 637 Paradise Rd, Modesto, CA 95351